Touch-Up Mixer Support
Help with sampling repair colours, setting up palettes, checking mixes, managing saved Repairs, and understanding the optional one-time Pro unlock.
Contact
Email blueleafkobo+support@gmail.com for support with Touch-Up Mixer.
Please include your device model, iOS version, app version, and a short description of what happened.
Photo Access
Touch-Up Mixer uses photos only for colour sampling, mix checking, saved Repair records, and Pro Job or export features you choose to use.
If photo or camera access is not working, check iOS Settings for Touch-Up Mixer and confirm that Camera and Photos permissions are enabled.
Saved Repairs, Jobs, and Palettes
The free app can save and continue standalone Repairs, with limits of up to 5 saved Repairs, 2 palettes total, and 6 colours per palette. Bundled starter palettes count toward the palette total.
Pro removes those limits and adds Jobs, shared job photos, before/after image export, Repair PDF export, Job PDF export, and bulk saved-work tools. Repairs, Jobs, palettes, addresses, photos, and notes are stored locally on your device. Touch-Up Mixer does not create an account or sync this information to Blue Leaf Kobo.
Deleting the app may also delete locally stored Touch-Up Mixer data.
Touch-Up Mixer Pro
Touch-Up Mixer Pro is a one-time App Store unlock, not a subscription. The free app remains usable for photo sampling, repair-area setup, palette selection, suggested mixes, Check Mix, and saved standalone Repairs within the free limits.
If Pro does not appear after purchase, check that you are signed in with the Apple ID used for the purchase, then use the app's restore purchase option. Blue Leaf Kobo does not receive your App Store payment details.
Job Address Autofill
Location access is optional and requested only when you choose to fill a Pro Job address from your current location. Touch-Up Mixer stores the resulting address only if you keep it; it does not save your coordinates.
Mix Suggestions
Suggested mixes are practical starting points. Real repairs still depend on the material, lighting, application thickness, drying time, sheen, texture, and your eye.
If the app says the palette has limited close matches, try a more suitable palette or approach the repair in layers with additional adjustment.